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Terms of Service

Last revised: October 17, 2025

Version History

THESE TERMS OF SERVICE (THESE "TERMS") SET FORTH THE LEGALLY BINDING TERMS AND CONDITIONS THAT GOVERN YOUR USE OF THE WEBSITE LOCATED AT TEAMBUYIN.COM (THE "SITE") AND ASSOCIATED PLATFORM SERVICES (THE "PLATFORM"). BY ACCESSING OR USING THE SITE OR PLATFORM, YOU ARE ACCEPTING THESE TERMS (ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT), AND YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THESE TERMS. YOU MAY NOT ACCESS OR USE THE SITE OR PLATFORM IF YOU ARE NOT AT LEAST 18 YEARS OLD. IF YOU DO NOT AGREE WITH ALL OF THE PROVISIONS OF THESE TERMS, DO NOT ACCESS AND/OR USE THE SITE OR PLATFORM.

PLEASE BE AWARE THAT SECTION 14 CONTAINS PROVISIONS GOVERNING HOW TO RESOLVE DISPUTES BETWEEN YOU AND COMPANY. AMONG OTHER THINGS, SECTION 14 INCLUDES AN AGREEMENT TO ARBITRATE WHICH REQUIRES, WITH LIMITED EXCEPTIONS, THAT ALL DISPUTES BETWEEN YOU AND US SHALL BE RESOLVED BY BINDING AND FINAL ARBITRATION. SECTION 14 ALSO CONTAINS A CLASS ACTION AND JURY TRIAL WAIVER.

UNLESS YOU OPT OUT OF THE AGREEMENT TO ARBITRATE WITHIN 30 DAYS: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.

1. Overview of Services

TeamBuyIn Inc. ("Company", "we", "our") provides a SaaS platform for field service professionals and companies, including website services at teambuyin.com. Certain features of the Site and Platform may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms.

2. User Accounts and Eligibility

2.1. Account Creation. To use certain features of the Platform, you must register for an account ("Account") and provide accurate information as prompted by the account registration form. You represent and warrant that all required registration information you submit is truthful and accurate, and you will maintain the accuracy of such information. You must be at least 18 years old and authorized by your employer or contracting company to use the Platform.

2.2. Account Management. Accounts are created and managed by your employer or contracting organization ("Employer"). Employers may assign user roles, including but not limited to "admin", "technician", and "viewer". You may delete your Account at any time by following the instructions on the Site or Platform. Company may suspend or terminate your Account in accordance with Section 11.

3. Account Security and Credential Protection

3.1. Security Obligations. You are solely responsible for maintaining the security and confidentiality of your Account credentials, including your username, password, authentication tokens, API keys, and any other information used to authenticate your identity or authorize access to the Platform (collectively, "Credentials"). You acknowledge that your Credentials provide access to sensitive personal information, proprietary business data, performance metrics, and compensation information.

3.2. Prohibited Credential Sharing. Unless you have received prior written authorization from Company, you are strictly prohibited from sharing, disclosing, transferring, or otherwise making available your Credentials to any other person or entity, including:

Each Account is licensed solely to the individual User identified during account registration. Multiple individuals may not share a single Account under any circumstances, unless specifically authorized in writing by Company.

3.3. Credential Management. You agree to:

3.4. Monitoring and Enforcement. You acknowledge and agree that Company may monitor account access patterns, login locations, device information, IP addresses, and usage behaviors to detect and prevent credential sharing or unauthorized access. Violations of this Section 3 may result in:

3.5. Liability for Credential Misuse. You are fully responsible for all activities conducted through your Account, regardless of whether such activities were authorized by you. You agree to indemnify, defend, and hold harmless Company from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from any unauthorized use of your Account or Credentials that results from your violation of this Section 3.

3.6. Written Authorization. If your organization requires credential sharing or multi-user access for legitimate business purposes, you or your Employer must contact Company at security@teambuyin.com to request written authorization. Company will evaluate such requests on a case-by-case basis.

4. License and Restrictions

4.1. License. Subject to these Terms, Company grants you a non-transferable, non-exclusive, revocable, limited license to use and access the Site and Platform solely for your own personal, noncommercial use or as authorized by your Employer.

4.2. Restrictions. You agree not to, and will not permit others to:

4.3. Ownership. Excluding any User Content that you may provide, all intellectual property rights in the Site, Platform, and their content are owned by Company or Company's suppliers. Neither these Terms nor your access to the Site or Platform transfers any rights, title, or interest in such intellectual property rights, except for the limited access rights expressly set forth in Section 4.1. There are no implied licenses granted under these Terms.

4.4. Feedback. If you provide Company with any feedback or suggestions regarding the Site or Platform ("Feedback"), you hereby assign to Company all rights in such Feedback and agree that Company shall have the right to use and fully exploit such Feedback in any manner it deems appropriate. Company will treat any Feedback you provide as non-confidential and non-proprietary.

5. Subscription and Billing

Access to the Platform is provided solely on a subscription basis. Subscribers may elect:

Except as expressly provided herein, all subscription fees are non-refundable.

6. User Content

6.1. User Responsibilities. "User Content" means any and all information and content that a user submits to, or uses with, the Site or Platform. You are solely responsible for your User Content and assume all risks associated with its use, including any reliance on its accuracy, completeness or usefulness by others. Company is not obligated to backup any User Content, and your User Content may be deleted at any time without prior notice. You are solely responsible for creating and maintaining your own backup copies.

6.2. License. You grant Company a non-exclusive, worldwide license to use User Content for providing the services. You hereby grant to Company an irrevocable, nonexclusive, royalty-free and fully paid, worldwide license to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use your User Content, solely for the purposes of including your User Content in the Site or Platform. You are responsible for ensuring that your content does not infringe on third-party rights, complies with applicable laws, and does not contain harmful or illegal material.

6.3. Acceptable Use. You agree not to use the Site or Platform to collect, upload, transmit, display, or distribute any User Content that:

You also agree not to:

6.4. Enforcement. We reserve the right to review, refuse, and/or remove any User Content in our sole discretion, and to investigate and/or take appropriate action against you if you violate this Section, including removing or modifying your User Content, terminating your Account, and/or reporting you to law enforcement authorities.

7. Data Collection and Privacy

We collect personal and work-related data: names, job titles, employee IDs, job performance data, and earnings. We use cookies and analytics tools to monitor app usage and improve services. Data is processed in accordance with our Privacy Policy.

8. Third-Party Services

The Platform may interoperate with, incorporate, or provide links to third-party applications, websites, products, or services (collectively, "Third-Party Services"), including customer-relationship-management and payment-processing solutions. Company does not control, endorse, or assume any responsibility or liability for the availability, security, functionality, accuracy, or privacy practices of any Third-Party Service. Your use of Third-Party Services is entirely at your own risk, and Company has no obligation or liability arising from or relating to any act or omission of any provider of Third-Party Services.

9. Platform Data and Disclaimers

9.1. Platform Data. The Platform's leaderboard and related performance displays, along with all figures, calculations, reports, and other information furnished through the Platform, including commission, compensation, bonus, and earnings data (collectively, "Platform Data"), are provided solely for informational purposes and may be incomplete, inaccurate, or outdated. We make no representation or warranty regarding the accuracy, completeness, reliability, or fitness for any purpose of such data.

9.2. Compensation. All earnings, commissions, bonuses, incentives, and other compensation (collectively, "Compensation") are calculated, determined, and paid solely by the applicable Employer, whose determinations are final and binding. Company shall have no responsibility or liability whatsoever with respect to any Compensation calculations, determinations, adjustments, or disputes. User acknowledges and agrees that it is User's sole responsibility to confirm the accuracy of all Platform Data with the applicable Employer.

9.3. Platform Availability. We will make efforts to make the Platform available on a continuous basis; however, we expressly disclaim any representation, warranty, or guarantee that the Platform will operate uninterrupted, timely, secure, or error-free, or will be free from defects or vulnerabilities.

10. General Disclaimers and Limitation of Liability

10.1. Disclaimers. THE SITE AND PLATFORM ARE PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS, AND COMPANY (AND OUR SUPPLIERS) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. WE MAKE NO WARRANTY THAT THE SITE OR PLATFORM WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE.

IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SITE OR PLATFORM, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO 90 DAYS FROM THE DATE OF FIRST USE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

10.2. Limitation on Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY (OR OUR SUPPLIERS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SITE OR PLATFORM, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THESE TERMS (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO A MAXIMUM OF THE AMOUNT PAID BY THE USER OR EMPLOYER TO COMPANY DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR FIFTY US DOLLARS ($50), WHICHEVER IS GREATER. THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT.

Any claims must be brought within three (3) years from the date the cause of action arose. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

11. Termination

We may, in our sole discretion and without liability, suspend, disable, or terminate any User's access to the Platform, with or without prior notice, for any actual or suspected breach of these Terms or applicable law, including but not limited to any violation of Section 3 (Account Security and Credential Protection). Each Employer retains the right to revoke, restrict, or modify a User's access privileges at any time and for any reason, in its sole discretion.

Upon termination of your rights under these Terms, your Account and right to access and use the Site or Platform will terminate immediately. You understand that any termination of your Account may involve deletion of your User Content associated with your Account from our live databases. Company will not have any liability whatsoever to you for any termination of your rights under these Terms.

Even after your rights under these Terms are terminated, the following provisions will remain in effect: Sections 4.2 through 4.4, Section 6, and Sections 11 through 16.

12. Indemnification

You agree to indemnify and hold Company (and its officers, employees, and agents) harmless, including costs and attorneys' fees, from any claim or demand made by any third party due to or arising out of:

Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of Company.

13. Prohibited Conduct

You must not, directly or indirectly:

14. Dispute Resolution

14.1. Governing Law. These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflicts of laws rules. This Agreement evidences a transaction involving interstate commerce, and the Federal Arbitration Act, 9 U.S.C. § 1 et seq., will govern the interpretation and enforcement of this arbitration agreement.

14.2. Informal Dispute Resolution. Before initiating formal arbitration or court proceedings, you and Company agree to attempt to resolve disputes informally. The party initiating a Dispute must give written notice to the other party, and an Informal Dispute Resolution Conference shall occur within 45 days after the other party receives such Notice. Notice to Company should be sent to micah@teambuyin.com or by regular mail to 1111B S Governors Ave, STE 39445, Dover, Delaware 19904. The Notice must include: (1) your name, telephone number, mailing address, and e-mail address; (2) the name and contact information of your counsel, if any; and (3) a description of your Dispute. Engaging in the Informal Dispute Resolution Conference is a condition precedent that must be fulfilled before commencing arbitration.

14.3. Arbitration Agreement. You agree that any dispute between you and Company relating in any way to the Site, Platform, services, or these Terms will be resolved by binding arbitration, rather than in court, except that:

14.4. Arbitration Procedures. If the Informal Dispute Resolution process does not resolve satisfactorily within 60 days after receipt of your Notice, either party may initiate binding arbitration. The arbitration will be conducted by JAMS under its Streamlined Arbitration Rules (for disputes under $250,000) or Comprehensive Arbitration Rules (for disputes of $250,000 or more), available at www.jamsadr.com. Unless you and Company otherwise agree, the arbitration will be conducted in the county where you reside. Your responsibility to pay any JAMS fees and costs will be solely as set forth in the applicable JAMS Rules.

14.5. Arbitrator Authority. The arbitrator shall have exclusive authority to resolve all disputes subject to arbitration hereunder, including any dispute related to the interpretation, applicability, or enforceability of this arbitration agreement, except for disputes about the validity of the class action waiver, payment of arbitration fees, satisfaction of conditions precedent to arbitration, and which version of these Terms applies, which shall be decided by a court. The arbitrator may award monetary damages and grant any non-monetary remedy or relief available under applicable law and these Terms. The arbitrator's award is final and binding.

14.6. Waiver of Jury Trial. EXCEPT AS SPECIFIED IN SECTION 14.3, YOU AND COMPANY HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Company are instead electing that all covered claims and disputes shall be resolved exclusively by arbitration under this agreement. There is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.

14.7. Waiver of Class Actions. YOU AND COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND DISPUTES OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If a court decides that the limitations of this subsection are invalid or unenforceable as to a particular claim or request for relief, that particular claim or request for relief shall be severed from the arbitration and may be litigated in the state or federal courts located in the State of Delaware. All other Disputes shall be arbitrated or litigated in small claims court.

14.8. Batch Arbitration. If there are 100 or more individual arbitration demands of a substantially similar nature filed against Company by or with the assistance of the same law firm or organization within a 30-day period, JAMS shall administer the demands in batches of 100 per batch, appoint one arbitrator for each batch, and resolve each batch as a single consolidated arbitration with one set of filing and administrative fees per side per batch. The parties agree to cooperate in good faith with JAMS to implement this process.

14.9. 30-Day Right to Opt Out. You have the right to opt out of the provisions of this arbitration agreement by sending a timely written notice of your decision to opt out to 1111B S Governors Ave, STE 39445, Dover, Delaware 19904, or email to micah@teambuyin.com, within 30 days after first becoming subject to this arbitration agreement. Your notice must include your name and address and a clear statement that you want to opt out. If you opt out, all other parts of these Terms will continue to apply to you.

14.10. Modification. If Company makes any future material change to this arbitration agreement, you may reject that change within 30 days of such change becoming effective by writing Company at the address or email above. Unless you reject the change within 30 days, your continued use of the Site and/or Platform constitutes your acceptance of any such changes.

15. General Terms

15.1. Changes to Terms. These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our Site or Platform. You are responsible for providing us with your most current e-mail address. Continued use of our Site or Platform following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

15.2. Electronic Communications. The communications between you and Company use electronic means. For contractual purposes, you (a) consent to receive communications from Company in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Company provides to you electronically satisfy any legal requirement that such communications would satisfy if it were in a hardcopy writing.

15.3. Export Compliance. The Site and Platform may be subject to U.S. export control laws and may be subject to export or import regulations in other countries. You agree not to export, reexport, or transfer, directly or indirectly, any U.S. technical data acquired from Company, or any products utilizing such data, in violation of the United States export laws or regulations.

15.4. Entire Agreement. These Terms constitute the entire agreement between you and us regarding the use of the Site and Platform. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. If any provision of these Terms is held to be invalid or unenforceable, the other provisions will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.

15.5. Assignment. These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Company's prior written consent, and any attempted assignment in violation of the foregoing will be null and void. Company may freely assign these Terms. The terms and conditions set forth in these Terms shall be binding upon assignees.

15.6. Severability. If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will remain in effect and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.

16. Contact Information

TeamBuyIn Inc.
1111B S Governors Ave
Ste 39445
Dover, DE 19904
Email: support@teambuyin.com

By using the Platform, you acknowledge that you have read, understood, and agree to these Terms of Service.