Employee Performance Leaderboards for Service Technicians
Give technicians a live view of where they rank across payouts, revenue, and profit, using performance from reviewed and approved jobs.
Team Leaderboard
August 1 – August 10
Ranked by: Revenue
Rank Technicians by the Performance Metrics That Matter
Technicians can switch between payouts, revenue, and profit and change the date range themselves to see where they stand.
Aug 1 – Aug 31
Ranked by: Revenue
Payouts
The amount each technician has been commissioned.
Revenue
Revenue generated by or attributed to each technician.
Profit
Profit generated by or attributed to each technician.
Naturally Encourage Competition Between Your Technicians
Give every technician a visible benchmark against the rest of the team. They can see where they stand, how far they have to move, and how their position changes as approved work comes in.
Alex Rivera
Mike Rodriguez
$1,360 from #1
Chris Taylor
$5,550 from #1
Rankings Update When Work Is Approved
The leaderboard does not update when a job is merely completed. The leaderboard updates every time an admin reviews and approves a job.
Job Completed
Completed jobs in Housecall Pro or Jobber sync into TeamBuyIn.
Drain Cleaning · Mike R.
Admin Reviews
The admin reviews the job, performance, and technician attribution.
Drain Cleaning · Mike R.
Job Approved
The reviewed job becomes official.
Drain Cleaning · Mike R.
Leaderboard Updates
The approved performance is reflected in team rankings.
Example: A Job Approval Changes a Ranking
Before approval
Mike #3 · $44,450
Job #1288 approved
+$2,400 revenue
After approval
Mike #2 · $46,850 ↑
See What’s Behind the Ranking
Technicians can select any technician on the leaderboard to see their high-level performance information.
Mike Rodriguez
#2 on Revenue
Revenue Contribution
$46,850
Profit Contribution
$18,420
Upsell Rate
21.4%
Callback Rate
2.8%
Control What Technicians Can See
What a technician sees
Leaderboard enabled
Technicians can see everyone’s rankings and high-level performance information.
Profit visibility disabled
Profit is hidden while other permitted leaderboard information remains visible.
Leaderboard disabled
Technicians cannot see the team leaderboard and only see their own scorecard.
Owners and admins retain full visibility into all technician performance, profit, jobs, and technician associations, regardless of these settings.
Want your techs competing for the top spot without you using a whiteboard, Excel, or slop to manage it?
Explore the platform
Commission Management
Set, split, and adjust tech commissions at the service item level
Spiff Management
Create fixed-rate spiffs tied to specific services in your catalog
Callback Tracking
Track warranty work back to the job and adjust commissions when needed
Scorecards
See per-tech performance stats including ticket size, margin, and callback rate
Technician Visibility
Give technicians a live mobile view of earnings, jobs, and performance